FAQs

What is Compounding?

Modern pharma manufacturers mass-produce drugs to make them commercially available, but not always suited to each person’s unique needs. No two people are alike!

Compounding is a pharmacy tradition that creates customized medications from pure chemical powder to meet a patient’s requirements based on their provider’s prescription. Individualizing a medication could be creating an alternative dosage form such as capsule, topical cream, or liquid. It may also provide a solution for a variety of other problems such as difficulty swallowing pills, or requiring a different medicinal dose than offered by a manufacturer.

What is the history of compounding?

The practice of preparing customized medications to meet specific patient needs dates back to the origins of pharmacy. In the years before the advent of mass pill production in the 1950s and 1960s, almost 60% of all medications were compounded. The pharmacist’s role as a preparer of medications quickly changed to that of a dispenser of manufactured dosage forms.

However, by the 1980s, physicians, pharmacists, and patients rediscovered compounding prescriptions as a possible solution for some people who needed tailored dosages, or different ways of administering pharmaceuticals. Compounding pharmacy now has a place in modern medicine as an alternative to a one-size-fits-all prescription.

Why Customize or Compound Medications?

Pharmaceutical compounding can provide creative and insightful solutions to difficult problems people may have with taking commercial drugs. Compounding specialists can make medications that are no longer commercially available, create pediatric dosing, combine compatible drugs for easier administration, and create diverse dosage forms such as lollipop or topical cream.

Starting with individual ingredients, a compounding pharmacist can make prescriptions more palatable by cutting out preservatives, dyes, and fillers that patients may be sensitive to. Drug compounding can also produce medicine with special flavors and scents for kids. If you have a pet that has difficulty taking medicine, veterinary medication can also be customized to their needs.

For more information on the various medical disciplines we can custom compounds for, see our specialties page.

How is my medicine compounded?

At Hill Country Apothecary, we set high standards for quality assurance in our preparations. After developing a compounded prescription, our specially trained professionals research the feasibility of the compound formula in order to select the proper pharmaceutical grade ingredients. Analyses of our chemicals are certified and documented before those materials can be used in any compound.

Each active ingredient is also double-weighed using a digital scale linked to our lab computer to ensure consistency. Ointments, gels and creams are processed through an ointment mill to further micronize ingredients, creating a smooth and well-crafted product. All capsule preparations are thoroughly mixed prior to encapsulation to achieve complete congruency of ingredients.

In the state of Texas, The Texas Board of Pharmacy regulates compounding procedures.

You are welcome to contact us online or by phone with any questions. We also invite you for a tour of our state-of-the art facilities – contact us to sign up or learn more!


What Insurance Plans Do You Accept?

Hill Country Apothecary accepts most major insurance plans, including most forms of Medicare Part D. We currently cannot accept state Medicaid plans. To find out specifically if you will be able to fill your prescriptions with Hill Country Apothecary we recommend contacting your plan provider directly. When you call, make sure to specify that you would like to check to see if you can fill your prescriptions with Hill Country Apothecary, a pharmacy in Lakeway, TX 78734.

  • How Do You Get My Insurance Information?

    You can bring in your insurance id card, or you can provide your insurance information via our web portal or over the telephone. Once you confirm that you would like to transfer your prescriptions, we will call your old pharmacy and make the switch. Typically we can also transfer all of your prescription insurance information.

  • How Much Are My Copays?

    Your co-pay will stay the same as it is at any other pharmacy. Your co-pays are set by your insurance company and may vary based on where you fill medicines, if you have a deductible, and what kind of medication you’re receiving. Because of these different factors, we recommend that you call your insurance provider directly to get an accurate quote for your set of medications.

  • Can My Doctor Send Prescriptions Directly to You?

    Hill Country Apothecary is a full-service pharmacy, so your doctor can send prescriptions to us at any time via fax (512-366-5573), phone, or escript.